Frequently Asked Questions

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Becoming a dealer

I would like to become a dealer of New Holland Construction. What do I need to do?

Please send a detailed application to CNH Network  department in your country.
Please contact our Customer Service team on our freephone number to find out the details you need to include in your application and the address where you should send it.
In CNH construction website is possible to apply directly on Becoming a dealer section.
Become a Dealer

Certificate & Documentes

Where can I find detailed specifications of a New Holland model?

You can download the specification sheet of the model you are interested in from the product’s page.

How can I obtain the operator's manual of a New Holland machine?

Please contact your dealer for a copy.
You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our freephone number.

How can I obtain the service manual of a New Holland machine?

Please contact your dealer, but copies are never given to customer.
You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our freephone number.

Charity

I would like to donate my machine to this event

You can call the customer service centre with the name of event you are interested in.
The agents will help or escalate the case.

Contacts

I would like to contact the head office

Please call the Toll free number and according to your reason of request, the agent will assist you.

Dealer

How can I find my nearest dealer?

Please use our Dealer Locator on this page or contact our Customer Service team on our freephone number.
Search Dealer

How can I find the nearest New Holland workshop?

You can find your nearest authorised workshop with the Dealer Locator, selecting the service you require.
Alternatively, you can call our Customer Service team on the freephone number at the top of the page.
Search Dealer

Events

I would like to know about a specific event

Please call the Toll free number with the dates or specific fair information you're looking for and the customer centre agents will provide you with the right information.

Financing

Where can I find details of New Holland’s financing options?

You can find general information about our financial services on the CNH Industrial page of this website.
For more detailed information, please contact your dealer.
They can tell you about the available financial options and promotions and advise you on the best solution for your business.

Merchandising

Where can I purchase New Holland toy models and workwear?

You can purchase our range of New Holland branded clothes, accessories, toys and scale models at our online store or at your dealership.

Parts & Service

Where can I find the part number of a spare part I need?

Please use the online Parts Catalogue, on the Parts & Service page or call our Customer Service team on our freephone number.
Read more

How can I order a spare part?

Please contact your dealer.
You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our freephone number.
Search Dealer

I would like to know if my vehicle is still under warranty

Please send your asset number and detailed information about your present machine.
Please contact our Customer Service team on our freephone number and they will give you the answer if possible or escalate your case.

Product

Where can I find the brochure of a New Holland model?

You can download the brochure of the model you are interested in from the product’s page, or you can order a printed copy from our Customer Service, calling the freephone number at the top of the page.

Where can I find the price of a machine?

Please contact your dealer.
They can help you identify the configuration you need and prepare an estimate.
You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our freephone number.
Search Dealer

Where can I find used New Holland equipment?

Please visit the Used equipment page on this website.
Visit www.nhcused.com

How can I find a New Holland machine to rent?

Please visit the Rental equipment page on this website.
Visit Rental website

I would like to know when I'll have my machine ordered

Please call the customer service team and your case will be investigated by an internal investigation, in few days you should get your answer.

I would like to know what to do, I had an accident

Please call the customer service centre free phone with the full machine detail and they will help you accordingly.

Supplier

I would like to become a supplier of New Holland Construction. What do I need to do?

Please send a detailed application to our Purchasing department in your country.
Please contact our Customer Service team on our freephone number to find out the details you need to include in your application and the address where you should send it.

Web site

I would like to know what to do, the website doesn't work.

Please call the Toll free number and an agent will assist you with the required information.

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  • Legal Notices

    LEGAL NOTICES

     

    “NHC”, “New Holland Construction” or “New Holland Construction Machinery S.p.A.” shall mean: any company under common control of CNH Global NV or that manufactures and distributes earth moving machines, equipment and spare parts under New Holland Construction brands, hereinafter “NHC”.

    Unless otherwise indicated herein, the logos, graphics, trademarks, service marks, and/or trade dress on this site, including but not limited to the marks shown below, are registered trademarks, service marks, and/or trade dress that NHC. Has a proprietary interest and may not be used for any commercial purpose without the prior written consent of NHC.

    Company name: New Holland Construction Machinery S.p.A.
    share capital: Euro 12.396.363,00 i.v.
    listed in the Register of Businesses: Company Registered in Turin, Tax no. and VAT Reg. no. 05173800011. Turin REA no. 689260

  • Terms & Conditions

    ​TERMS & CONDITIONS

     

    This NHC web site is offered to you, the user ("User"), conditional upon the acceptance of the terms, conditions, and notices contained herein and without any modification. NHC may modify the content or format of this Web site or discontinue the operation of this Web site in its sole discretion and without any advance notice. Your access and use of this site constitutes acceptance of all of these terms and conditions.

    Web Site Use. The User agrees to use this web site as permitted by applicable local, state, and federal laws. Additionally, the User agrees not to: 1) knowingly and without authorization, alter, damage, or destroy NHC's or another user's computer system, network, software, Web site, program, documentation or data contained therein; 2) use this Web site to conduct or attempt to conduct any business or activity or solicit the performance of any activity that is prohibited by law. Any action by the User that results in the blocking of access to this Web site by other users or NHC will be deemed an unauthorized use.

    Monitoring of Use. By using this system, the User expressly consents to administrative monitoring at all times. The User is further advised that system administrators may provide evidence of possible criminal activity identified during such monitoring to appropriate law enforcement officials. If the User does not consent to any monitoring, the User should exit this system now.

    Disclaimer. Every effort has been made by NHC to offer the most current, correct, and clearly expressed information possible. Nevertheless, it is possible that errors in information posted may occur. In particular but without limitation to any portion of this Agreement, NHC disclaims any responsibility for inadvertent errors and the accuracy of any news, financial information, data, or other information that may be contained on NHC Web pages. The news, financial information, data and information included on NHC servers has been compiled by NHC personnel from a variety of sources and is subject to change without notice to the User. NHC makes no warranties or representations of any kind regarding the quality, content, completeness, suitability, accuracy, adequacy, sequence, or timeliness of the content found on this Web site.

    Links to Third Parties' Web Sites. NHC web pages may currently or in the future include links to Web sites that are controlled or operated by third parties. Any sites linked from the NHC web site are not under NHC's control. NHC assumes no responsibility or liability for any information, communications or materials at such sites, or at any link contained in a linked site. NHC does not intend any third party links to be considered as referrals or endorsements of the linked entities or any products and/or services marketed by them and are provided for convenience only. Each third party Web site has its own policies about what information is appropriate for public access. The user assumes sole responsibility for use of any third party links and pointers.

    Used Equipment Listings. The New Holland Construction Used Equipment website www.NHCused.com contains records of used equipment inventory of New Holland Construction dealers who are making the offer for sale rather than NHC. NHC assumes no responsibility or liability specifically but not limited to any information, specifications, condition reports, photography, availability, pricing, taxes or duties, or warranty information found at such site, or at any link contained in a linked site. Each dealer is responsible for the information contained or not contained within a unit’s record/specification sheet. The User agrees to indemnify NHC, its officers, agents, employees, and other personnel under its control against any and all liability, expenses, attorney fees, and damages arising out of or relating to the use of units purchased through a NHC Used Equipment website, including any claims alleging facts that if true would constitute a breach by the User of these terms and conditions. In all disputes arising out of or relating to the sale or use of any equipment posted to a NHC Used Equipment website, the User consents to the exclusive jurisdiction and venue of courts located in the country in which the dealership selling the equipment resides.

    Intellectual Property. The User acknowledges that this NHC Web site contains intellectual property that is protected by state and/or federal trademark, trade secret and/or copyright laws. The User agrees not to use, reproduce, distribute copies, or create derivative works of any portion of this Web site including the content therein, or engage in any other action that may violate the intellectual property rights of NHC.

    Assumption of Risk. By using NHC Web pages for any purpose, the User assumes all risks associated with the use of this site and its individual pages. This risk includes but is not limited to any risk to the User's computer, software or data being damaged by any virus, software, or other file which might be transmitted or activated via a NHC Web page or the User's access to it. NHC shall in no circumstance be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to lost profits or lost revenues, arising out of or in any way connected to the use or misuse of this web site, or from any information, lack of information, documents, software, services, or other material obtained through any NHC web pages. The User also assumes any and all risk arising out of the use of this Web site, whether based on contract, tort, strict liability, or otherwise, even in the event that NHC and/or any of its employees, affiliates, or agents have been advised of the possibility of damages of any sort. NHC shall not be liable for any loss or injury caused in whole or in part by its actions, omissions, or contingencies beyond its control, including in procuring, compiling, procuring, displaying, or delivering the information, or arising out of any errors, omissions, or inaccuracies in the information regardless of how caused, or arising out of any user's decision, or action taken or not taken in reliance upon the information or lack of information furnished.

    Forbidden Uses. UNDER NO CIRCUMSTANCE SHALL THE USER ACCESS OR ATTEMPT TO ACCESS NHC'S COMPUTER SYSTEM, COMPUTER NETWORK, OR ANY PART THEREOF FOR THE PURPOSE OF EXECUTING ANY OPERATION TO DEFRAUD OTHERS, COMMIT THEFT, OR VIOLATE ANY LOCAL, STATE, OR FEDERAL LAW. NHC reserves the right to terminate at its own discretion the User's use of this Web site or forbid the User from accessing this Web site in the future in the event of any abuse of the Web site or any unauthorized or forbidden use by the User. Use of Interactive Media. To the extent that this site contains or may contain electronic mail links, bulletin boards, discussion forums, chat rooms, or other message or communication facilities involving NHC and/or other users, the User agrees to use such forums in their intended manner. Under no circumstances shall the user violate any law by using such forums for purposes including but not limited to defaming or harassing others, violating intellectual property rights of NHC or a third party, posting or sending obscene or offensive material, and introducing viruses, corrupted files or other programs which could damage or alter this web site or the computers of NHC or a third party. NHC reserves the right to remove any contents of this Web site for any reason whatsoever. The User acknowledges that any material posted by parties other than NHC or its affiliates are not endorsed by NHC, and such communications shall not be considered reviewed or approved by NHC.

    Indemnification. The User agrees to indemnify NHC, its officers, agents, employees, and other personnel under its control against any and all liability, expenses, attorney fees, and damages arising out of or relating to the use of this Web site in any way, including any claims alleging facts that if true would constitute a breach by the User of these terms and conditions.

    No Contractual Relationship. The User acknowledges that, by the use of this Web site, no relationship of any kind, including but not limited to partnerships, joint ventures, employment, contractual, or agency relationship, exists between the user and NHC or any of its affiliates or employees.

    Jurisdiction. These Terms and Conditions are governed by the laws of Italy. The User consents to the exclusive jurisdiction and venue of courts located in Turin, Italy in all disputes arising out of or relating to the use of this Web site. Use of this Web site is not authorized in any jurisdiction that does not give effect to all provision of these terms and conditions. The User irrevocably waives any objection that it may have at any time to the venue of any suit, action or proceeding out of or relating to this Agreement brought in any such court and irrevocably waives any claim that such suit, action or proceeding is brought in an inconvenient forum and further irrevocably waives the right to object, with respect to such claim, suit, action or proceeding brought in any such court, that such court does not have jurisdiction over the User.

    Applicable Laws. NHC's performance of this Agreement is subject to existing laws and legal process and nothing contained herein is in derogation of NHC's right to comply with law enforcement requests or requirements relating to any party's use of this Web site or information provided to or collected by NHC regarding such use.

    Survival. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid and enforceable provision that closely resembles the intent of the original provision and the remainder of the Agreement shall continue in effect.

    Entire Agreement. These Terms and Conditions constitute the entire agreement between the User and NHC regarding this Web site. This Agreement supersedes all prior or contemporaneous communications made in any medium of expression between the User and NHC regarding this Web site.

  • Privacy Statement

    PRIVACY

     

    Dear Customer, New Holland Construction Machinery S.p.A., (“NHC”) wishes to inform you that the personal data our Company has been provided with by you or has otherwise acquired within the scope of our activity, will be subject to processing carried out according to manual and/or computer methods, on the basis of principles of correctness, legality and transparency, and providing protection for your confidentiality and your rights as set out in Leg. D. no. 196 of 30 June, 2003 ("Personal data protection code"). Under the terms of article 13 of Leg. D. no. 196/2003, we therefore provide you with the following information:

    1. The personal data provided by you will be processed for the following purposes: managerial, commercial and marketing statistics, with possibility of access thereto also by companies controlled by, controlling or associated with NHC.

    2. The processing will be carried out by means of the following methods: manual and/or computerised or by any other method in line with the provisions of Leg. D. 196/2003.

    3. It is optional to provide the data; however, any refusal to provide these data could lead to our being unable to continue and/or manage the commercial agreement made between us.

    4. The processing holder is: New Holland Construction Machinery S.p.A., with registered office at Str. di Settimo, 323, 10099 San Mauro, Italy, represented by its General Manager.

    5. The person in charge of the processing is the Managing Director.

    6. You may exercise your rights with the processing holder at any time, under the terms of art. 7 of Leg. D. 196/2003, that we copy in full below for your benefit:

    LEGISLATIVE DECREE NO. 196/2003, ART. 7 - RIGHT OF ACCESS TO PERSONAL DATA AND OTHER RIGHTS

    1. The party concerned is entitled to obtain confirmation of the existence or otherwise of personal data concerning said party, even if they are not yet registered, and to be notified thereof in intelligible form.

    2. The party concerned is entitled to obtain information:
    a) on the origin of the personal data;
    b) on the purpose and method of processing;
    c) on the logic applied in the event of processing carried out with the aid of electronic tools;
    d) on the identification details of the holder, those in charge and the representative appointed under the terms of article 5, paragraph 2;
    e) on the individuals or categories of individuals who may receive notification of the personal data or who may come to be acquainted therewith as representative appointed in the Country, those in charge or those who carry out said processing.

    3. The party concerned is entitled to obtain:
    a) the update and correction of or, where appropriate, addition to the data;
    b) the cancellation, conversion to anonymous form or blocking of the data processed in breach of the law, including those which it is not necessary to keep in relation to purposes for which the data was collected or subsequently processed;

    4. The party concerned is entitled to oppose, wholly or in part:
    a) for legitimate reasons the processing of personal data concerning said party, even though they are relevant to the purpose of the collection;
    b) the processing of personal data concerning said party for the purposes of advertising material being sent or direct sales being made, or for market research studies or commercial communication activities being conducted.   

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© NEW HOLLAND CONSTRUCTION - A CNH INDUSTRIAL BRAND.
TAX NO. AND VAT REG. NO. 05173800011.